Reference

Terms That Govern Your q444 Account

These terms set out the rules for opening and using your q444 account, including how deposits via bKash, Nagad, and Rocket are handled and what we expect from you.

bKash Deposits CoveredNagad & Rocket RulesAccount EligibilityBangladesh RegionsWallet Verification
q444 Terms That Govern Your q444 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team handles terms-related queries directly. Raise your concern through the channel that suits you — we respond to account and payment questions during our active support window.

Live Chat Open the chat widget from your account dashboard to raise a terms or payment query with the support team in real time.
Email Support Send a detailed account query to our support address; include your registered mobile number for faster wallet verification.
Account Help Centre The help centre covers common terms questions — account eligibility, wallet rules, and what happens when a transaction is disputed.
HOW WE OPERATE

How q444 Handles Your Account Data

We hold your account data only as long as your account is active or as required by applicable law. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account through the account settings page. Security on your account is enforced through OTP verification on login and on every withdrawal request — the OTP is sent to your registered mobile number.

Data Retention

Account data is kept while your account is open and for the period required by law after closure; we do not hold it beyond that.

Account Security

Every login and withdrawal triggers an OTP to your registered number. If you did not request it, contact support immediately to lock the account.

Correction Requests

To update your registered name, mobile number, or wallet details, submit a request through account settings with supporting verification.

Account Closure

You can close your account at any time. Pending withdrawals to your bKash, Nagad, or Rocket wallet are processed before closure is finalised.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and payment rules. If your question is not here, reach out through live chat or email.

You must be of legal age in your region and confirm that online betting is permitted under your local law. Eligibility is determined by your location and applicable regulations, not by us.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account violates these terms and may result in account suspension.

Contact support with your transaction reference and registered mobile number. We review wallet records and respond within our standard support window before any account action is taken.

Submit a data request through the account settings page or via email support. We will confirm what we hold and provide it in a readable format within the period required by applicable law.

Yes. We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the revised terms.

Go to account settings and select the closure option. Any balance in your wallet is withdrawn to your verified bKash, Nagad, or Rocket account before the closure is completed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.